FAQ

• Browse products and click Add to Cart
• Open cart (top right), review items, and proceed to Checkout
• Enter contact, shipping, and payment details
• Click Complete Order
• Order confirmation email is sent within 10–15 minutes

• Confirmation email confirms Sinopia has received your order • If not received, check spam/junk folder • For assistance, contact +92 300 033 0701

• Items added to cart are not reserved • Products are reserved only after order confirmation

* Delivery time within Pakistan takes 8–10 working days.
* Orders are processed within 24 hours of confirmation.
* Delivery may take longer during sales or promotions.
* Customers should remain reachable on the provided contact number.

• Pakistan: Flat Rate: Rs. 200

• International: Calculated at checkout based on weight

• If an order is split, customer will be notified via SMS • No extra delivery charges apply

• Tracking ID sent via SMS or email after dispatch • Track via courier website or Track Your Order on our site

• Courier makes two delivery attempts • If unsuccessful, parcel is returned to Sinopia

Store pickup is not available

• Orders can be placed via call or messaging apps • Contact: +92 300 033 0701 • Provide article number, color, and size